Community Guidelines

Helm was built on a simple idea: people first. These guidelines exist to keep Helm a place where real people can connect, create, and build a following without algorithmic manipulation, harassment, or exploitation. We enforce them firmly, fairly, and transparently.

What’s not allowed

Child safety

• Sexualized imagery, audio, or text involving anyone under 18.
• Grooming, predatory contact, or attempts to meet minors offline.
• Soliciting or sharing private information about a minor without parental consent.
• Bypassing kid mode controls, including helping a child evade parental approval.

Violence and dangerous behavior

• Glorifying, promoting, or planning real world violence against any person or group.
• Specific threats against individuals.
• Content from designated terrorist or violent extremist organizations.
• Promoting dangerous viral challenges or self harm.
• Animal cruelty.

Harassment and bullying

• Targeted insults, slurs, or threats aimed at any specific person.
• Coordinated pile ons designed to drive someone off the platform.
• Doxxing: sharing private information without consent.
• Unwanted sexual advances, lewd comments on a stranger’s posts, or sexualized harassment.
• Sustained personal attacks against a person based on a protected characteristic.

Hate speech

• Content that dehumanizes people based on race, ethnicity, national origin, religion, caste, sexual orientation, gender, gender identity, disability, or serious disease.
• Slurs used as attacks.
• Symbols and imagery associated with hate movements when used to promote them.

Adult content

Spam, scams, and manipulation

• Bot networks, fake follower services, engagement farming.
• Phishing, financial fraud, fake giveaways, pump and dump schemes.
• Repeated low quality posts designed to game the gamification system.
• Selling, transferring, or renting accounts, badges, or verified status.
• Coordinated inauthentic behavior, including troll farms and astroturfing.

Illegal activity

• Promoting or facilitating illegal drug sales.
• Unlicensed firearm sales or instructions to manufacture them.
• Human trafficking or smuggling.
• Counterfeit goods.
• Fraudulent financial services.

Intellectual property and misinformation

• Posting other people’s copyrighted work without permission.
• Trademark infringement, including using a verified brand’s logo on an unrelated account.
• Falsely manipulated media presented as real, where the manipulation is intended to deceive and cause harm. Satire and parody clearly labeled as such are welcome.

What we allow and celebrate

How we enforce

When content or behavior violates these guidelines, we may:

• Remove the content and notify the poster.
• Apply a warning, temporary cool down, or feature limitation.
• Suspend the account for a defined period.
• Permanently ban the account and, in serious cases, all accounts associated with the offender.
• Preserve evidence and report to law enforcement, including NCMEC for child safety issues.

Every moderation action is logged with the human moderator’s identity, the reason, and a snapshot of the content before and after. Affected users can request the log entry on their account.

Appeals

If you think we got it wrong, email appeals@helmsocial.app with your account email and a brief explanation. We will review within 7 business days.

Reporting

Use the “Report” button on any post, comment, message, or profile. For urgent safety concerns, especially involving a minor, email safety@helmsocial.app. For threats of imminent harm, contact local emergency services first, then notify us.

Contact

Helm Social, Inc.
Safety: safety@helmsocial.app
Appeals: appeals@helmsocial.app
General: hello@helmsocial.app