Cookie Policy
1. What is a cookie?
A cookie is a small text file a website saves on your device so it can remember things about you between visits. Similar technologies include local storage, session storage, and pixel tags. This policy uses “cookies” to refer to all of them.
2. What we use cookies for
Essential (always on)
| Name | Purpose | Expires |
|---|---|---|
| helm_access_token | Keeps you signed in after you log in. | 15 minutes (rolling) |
| helm_refresh_token | Lets us issue a new access token without you logging in again. | 30 days |
| helm_session_user | Stores your basic profile (handle, display name) for fast page loads. | 30 days |
| helm_csrf | Protects against cross site request forgery. | Session |
| helm_cookie_consent | Remembers your cookie banner choice so we don’t ask again. | 1 year |
Preferences (optional, on by default)
| Name | Purpose | Expires |
|---|---|---|
| helm_theme | Remembers your light or dark mode choice. | 1 year |
| helm_feed_tab | Remembers which feed tab you last opened. | 30 days |
| helm_lang | Remembers your language preference. | 1 year |
Analytics (optional, you can opt out)
Helm runs first party analytics to understand which features work and which don’t. We do not share this data with third parties.
| Name | Purpose | Expires |
|---|---|---|
| helm_visit_id | Anonymous identifier for one browsing session. | Session |
| helm_first_seen | Lets us measure how many days since you first signed up. | 2 years |
What we do not use
- Third party advertising cookies.
- Cross site behavioral tracking pixels.
- Data broker SDKs.
- Fingerprinting libraries.
3. Your choices
When you first visit Helm we show a cookie banner with three options:
- Essential only. Only the cookies we need to run the Service. You stay signed in, but preferences and analytics are off.
- Accept all. Essential plus preferences plus first party analytics. Default for most users.
- Customize. Choose category by category.
You can change your choice anytime in Settings > Privacy. You can also clear all cookies from your browser settings, but you will be logged out and asked to choose again.
4. Third party cookies
The only third party cookies that may be set on Helm are from optional integrations you choose to enable, such as connecting another social platform for cross posting. We do not embed third party advertising trackers, social share buttons that track you, or content delivery networks that personally identify you.
5. Do Not Track and Global Privacy Control
We honor the Global Privacy Control (GPC) signal from your browser as a request to opt out of any sale or sharing of personal information. As noted in our Privacy Policy, we do not sell personal information regardless of GPC.
6. Updates
If we add a new cookie we will update this page and, where required by law, re-prompt you in the cookie banner. Material changes will be announced at least 30 days in advance.
7. Contact
Helm Social, Inc.
Privacy: privacy@helmsocial.app