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Lesson 1.4

Getting paid

A five thousand diamond floor, a seven day hold, and one Stripe account shared with the shop side of Helm.

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Helm Live University track 1, How Live Pays You

Prefer to listen? This is the same lesson, word for word. The text below is the transcript.

This lesson prepares you to: Set up your payout account and predict when your first cash out will land in it.

Getting paid

Payouts on Helm are deliberately boring, which is what you want from money. There are four things to know before your first one.

  • The minimum is 5,000 diamonds. That is $50 of gross gifting, which is $25 to you at the 50% base. Below that you cannot cash out.
  • There is a 7 day holding period. New diamonds are excluded from your available balance until they mature. It applies to gift diamonds and Crew diamonds alike.
  • Payouts run through Stripe Connect Express, in US dollars, US only.
  • Automatic weekly cash out is on by default. The week runs from Monday 00:00 UTC.

5,000 diamonds = $50.00 gross = $25.00 to you at 50%, and $30.00 at 60%.

The holding period is not Helm being slow. A card charge can still be refunded or charged back after it settles, and the 7 days exist so the platform is not paying out money that is about to be reversed. Plan around it. Diamonds earned on a Saturday are not available to cash out the following Monday.

The Stripe account is the same one a Helm shop seller uses. If you sell and go live, you do one identity check and connect one bank account, and two independent income streams land in it. There is no second verification and no second bank setup.

Two honest limits. Payouts are US only and US dollars only. If you are outside the US, this is not currently available to you and no amount of banking creativity changes that today. And you can only have one payout in progress at a time, so if you have just triggered a cash out, the next one waits until that one clears.

Leave automatic cash out on

It is on by default for a reason. It clears your matured balance on a regular weekly rhythm without you thinking about it, and it means you are far less likely to sit on a balance you have forgotten to claim.

One thing to note if you are chasing the cap. Your split is read at the moment you cash out, so the fleet you are holding that week is the fleet that gets applied.

Set the Stripe account up early, before you need it. Do it on a quiet afternoon rather than the evening your first big balance matures, and your first payout becomes a thing that happens rather than a thing you have to arrange.

Next: why converting diamonds into coins is not one for one, and why that is correct.